At kikria, we believe that gaming should always be a source of entertainment — never a source of stress, harm, or financial hardship. Our responsible gaming framework provides every player in Bangladesh with the tools, resources, and guidance needed to keep gaming fun and fully within their control.
We have built a comprehensive set of responsible gaming measures directly into the kikria platform — not as an afterthought, but as a core part of how we operate for players across Dhaka, Chittagong, Sylhet, and beyond.
kikria enforces a minimum age of 18 for all registered accounts. Every player must pass an identity verification (KYC) check before deposits and withdrawals are enabled. Any account found to belong to a person under 18 is immediately closed and all funds returned through appropriate channels.
You can set daily, weekly, or monthly deposit limits directly from your kikria account settings. Once a limit is in place, it takes effect immediately and cannot be increased for a minimum of 24 hours, giving you a genuine cooling-off period before any upward adjustment takes hold.
Set a maximum session duration for your gaming activity. When your chosen time is reached, kikria will display a reality-check reminder and, if you have enabled automatic time-out, will log you out of the platform. This helps prevent extended unintended play sessions.
If you need a short break from gaming, the time-out feature allows you to temporarily suspend your account for periods ranging from 24 hours to 6 weeks. During a time-out, you cannot log in, place bets, or make deposits. The suspension takes effect immediately upon request.
For players who feel they need a longer break, kikria offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. A self-exclusion cannot be reversed for the chosen duration. During this period, your account is locked, all marketing is suppressed, and you will not receive any promotional communications.
Enable periodic reality-check pop-ups that display how long you have been playing and your net gaming result for the session. Available at intervals of 15 minutes, 30 minutes, or 1 hour, these reminders encourage mindful decision-making and help you stay aware of time and spend.
Every kikria account comes with a full set of responsible gaming controls accessible directly from your account dashboard. Here is a complete overview of the tools available to you at any time.
To access your responsible gaming settings, log in to your kikria account, navigate to the Account section, and select "Responsible Gaming". All limits and controls take effect immediately unless otherwise noted. Increasing a limit always requires a minimum 24-hour review period — decreases take effect at once.
If you are unable to locate these settings or need urgent assistance in applying a limit or exclusion, contact the kikria support team via live chat at any hour of the day. Our support agents are trained in responsible gaming protocols and will assist you promptly and confidentially.
Cap the total amount you can deposit in a single 24-hour rolling period. Minimum limit: ৳500. Maximum: customisable.
Set a ceiling on your total deposits across a 7-day period. Ideal for players who manage their budget on a weekly basis.
Define a hard monthly deposit ceiling. This is the most commonly used budget control tool among responsible players on kikria.
Set a maximum net loss threshold per day, week, or month. Once reached, no further bets can be placed until the period resets.
Restrict the maximum duration of a single gaming session from 30 minutes up to 8 hours. Automatic logout is enforced.
Periodic in-session alerts showing elapsed time and net result. Available every 15, 30, or 60 minutes during active play.
Temporarily lock your account for a set period. No logins, deposits, or bets permitted. Takes effect immediately on request.
Long-term or permanent account suspension with marketing suppression. Irreversible for the chosen period. Contact support to activate.
Problem gambling can affect anyone, regardless of experience or income. Recognising the early warning signs is the first and most important step toward regaining control. Review the indicators below honestly — if several apply to you, we encourage you to use kikria's responsible gaming tools or speak with our support team today.
Answer these questions honestly to help assess your relationship with gambling. This is not a clinical diagnostic tool — it is a private reflection exercise for your own awareness. If you answer "Yes" to three or more questions, we strongly encourage you to activate a limit, take a time-out, or speak with our support team.
kikria maintains a strict 18+ policy across all games, betting markets, and account functions. We use a combination of registration date-of-birth verification, document-based KYC checks, and automated account monitoring to enforce this policy. Players who are found to be under 18 at any point will have their accounts permanently closed.
Parents and guardians in Bangladesh are encouraged to use parental control software to restrict minors' access to online gambling platforms. If you suspect that a minor is accessing the kikria platform, please contact [email protected] immediately with as much detail as possible so that we can investigate and act without delay.
kikria does not direct marketing materials at individuals under the age of 18 and does not use channels, influencers, or content formats that disproportionately reach minors. All promotional communications are targeted at adults and include explicit 18+ age restriction notices.
If you feel that gambling is negatively affecting your life, your finances, or your relationships, you do not have to face it alone. Reaching out is a sign of strength, not weakness. The kikria support team is available 24 hours a day, 7 days a week, and our trained staff will treat your situation with complete confidentiality and respect.
In addition to kikria's built-in tools, players in Bangladesh who are struggling with gambling-related issues are encouraged to seek support from qualified counselling and mental health services. Speaking with a trusted family member, medical professional, or community counsellor is always a valid first step toward recovery.
Every responsible gaming request — whether for a deposit limit, a time-out, or a self-exclusion — is handled by our support team with complete confidentiality. We will never judge you for seeking help, and we will never attempt to dissuade you from applying a responsible gaming restriction. Your wellbeing takes absolute priority over any commercial consideration.
If you are concerned about your gambling behaviour or need to apply a responsible gaming restriction urgently, please reach out to the kikria support team through any of the following channels. All enquiries are handled confidentially by trained staff, 24 hours a day, every day of the year.
Set your limits, explore our games, and enjoy a safe entertainment experience. kikria is here to support you every step of the way.
18+ only. Gambling involves risk. Please play responsibly and within your means.